Azure Virtual Desktop enterprise deployment

Challenge

The agency needed to replace its on premises VDI. Existing solutions were hard to scale, patching was manual, and the user experience varied by department.

Approach

• Designed Azure Virtual Desktop with single session and pooled hosts
• Automated provisioning and scaling using templates and image builder
• Integrated Intune for compliance and security settings
• Created no touch patching and rebuild process so hosts rotate with latest updates
• Worked with security teams to enforce Conditional Access and MFA

Outcomes

• Stable remote desktop service for more than two thousand users
• Patching and rebuild cycles fully automated with no manual effort
• Consistent security and a steady user experience across departments
• Better support for remote work with core apps available anywhere

What made it work

Keep changes small and steady, document clearly, and sequence major steps around business milestones.