Case study
Backup and recovery simplification
Industry: Healthcare · Workloads: On premises apps and Microsoft 365
Healthcare client, name withheld
Challenge
Backups were inconsistent. Microsoft 365 had no extra protection and server backups were managed by outdated software that required manual checks.
Approach
- Agreed on what is critical with business and compliance teams
- Protected Exchange, OneDrive, SharePoint, and Teams with a cloud backup service
- Standardized server backups with a tool that has central monitoring
- Scheduled test restores to validate recovery times
Outcomes
- All critical workloads backed up daily with oversight in one dashboard
- Tested recovery times dropped from more than a day to a few hours
- Passed the next compliance review without major findings
What made it work
Keep changes small and steady, document clearly, and sequence major steps around business milestones.