Case study

Backup and recovery simplification

Industry: Healthcare · Workloads: On premises apps and Microsoft 365

Healthcare client, name withheld

Challenge

Backups were inconsistent. Microsoft 365 had no extra protection and server backups were managed by outdated software that required manual checks.

Approach

  • Agreed on what is critical with business and compliance teams
  • Protected Exchange, OneDrive, SharePoint, and Teams with a cloud backup service
  • Standardized server backups with a tool that has central monitoring
  • Scheduled test restores to validate recovery times

Outcomes

  • All critical workloads backed up daily with oversight in one dashboard
  • Tested recovery times dropped from more than a day to a few hours
  • Passed the next compliance review without major findings

What made it work

Keep changes small and steady, document clearly, and sequence major steps around business milestones.

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