Case study

Microsoft 365 security baseline

Industry: Professional Services · Users: 150 · Locations: 2

Professional services client, name withheld

Challenge

Basic logins were still in use and devices were not consistently updated. Security settings differed between departments and there was no simple baseline.

Approach

  • Enabled multi factor authentication for all users
  • Applied simple device rules like encryption and active antivirus
  • Provided short and clear user guidance for the new sign in steps

Outcomes

  • All accounts protected with MFA within one month
  • Fewer account lockouts and password reset tickets
  • Leadership gained confidence in a solid and simple baseline

What made it work

Keep changes small and steady, document clearly, and sequence major steps around business milestones.

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