Case study
Microsoft 365 security baseline
Industry: Professional Services · Users: 150 · Locations: 2
Professional services client, name withheld
Challenge
Basic logins were still in use and devices were not consistently updated. Security settings differed between departments and there was no simple baseline.
Approach
- Enabled multi factor authentication for all users
- Applied simple device rules like encryption and active antivirus
- Provided short and clear user guidance for the new sign in steps
Outcomes
- All accounts protected with MFA within one month
- Fewer account lockouts and password reset tickets
- Leadership gained confidence in a solid and simple baseline
What made it work
Keep changes small and steady, document clearly, and sequence major steps around business milestones.