Information Technology Management
Hello!
I’m Nima Oghanian
I’m thrilled you’re here. Please take a moment to explore my site, where you’ll find details on my background, experience, skills and more. To learn more or connect on an opportunity, don’t hesitate to reach out.
Bio
From a young age, I’ve always had a sense of motivation and passion for IT.
I am a highly knowledgeable ITIL certified IT sysadmin, Azure Engineer and consultant, offering years of experience administrating all aspects of IT infrastructure, specialized in Microsoft Azure cloud infrastructure. As part of that, I have years of experience coordinating and managing all phases of projects in various industries such as IT, Digital Signage, Audio/Visual and health care.
Appreciated by colleagues and supervisors for my strategic and creative problem-solving approach and for my time management skills while putting extra attention to detail to improve the quality of work continuously. Basically an out-of-the-box thinker.
Whether it’s exploring unique opportunities, learning additional skills, or meeting new people, I bring these values to every experience throughout my life on a personal and professional level. To learn more about me, keep exploring my site or reach out directly.
My Experience
Background & Expertise
As a professional in my field, I’ve had the opportunity to hold a variety of roles in many different companies throughout the years. to name a few, here are my specialties:
IT Managed Services, Client facing Professional Services, Azure Design and Architecture, Automated Azure deployments, Terraform and ARM templates, Azure DevOps, CI/CD Git pipeline, Azure Virtual Desktop (formerly Windows Virtual Desktop), Microsoft Endpoint Manager/Intune, Azure Logic Apps, Virtualization, Cloud infrastructure, IaC, IaaS, SaaS, DaaS, Server and Network management and monitoring, Backup and DR strategy, Business Continuity Planning, Office/Microsoft 365 migration, Budget management, L2/L3 End user and infrastructure support, VoIP and non-VoIP phone system, Digital Asset Management, Content Management, AAD/AD/DS, SAN / NAS provisioning, Business Analysis and Process Improvement, Project Management, IT and PMO consulting, Veeam, VMWare
Take a look below to learn more about my background and experience.
Azure Technology Consultant
Telus Business
February 2023 - Present
A key tech engineer member of Professional Services as part of the Fully Managed team in TELUS Business, SMB, focusing on Azure and Microsoft design, architecture, consultation, and project delivery.
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Designing, configuring, and implementing Azure and Microsoft 365 solutions for over 80 clients, focusing on scalable, secure, and cost-optimized IT environments.
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Leading and contributing to over 60 projects, delivering tailored recommendations to enhance clients' IT environments and align with industry best practices.
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As an SME in my field, I am providing consultation to PMO on Statements of Work creation, ensuring accurate scoping, assumptions, and cost estimation through in-depth technical and operational evaluations of client environments.
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Assisting in de-escalation situations to restore client trust, leveraging technical expertise and excellent communication skills to successfully realign projects.
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Creating accurate documentation of clients’ environment, known issues, and information, collaborating with the client and other cross-functional teams, and developing risk mitigation plans to minimize business impacts during the implementation.
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Creating standardized operating procedures and assisting with post-implementation support of the new solution.
Azure Virtual Desktop Infrastructure Technician
Statistics Canada
November 2020 - February 2023
A key team member of Virtual Desktop Operation in Statistics Canada, providing on-prem and cloud Virtual Desktop Infrastructure operational support and consultation for various cross-functional teams.
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Architected full deployment of Azure Virtual Desktop (AVD) in Statistics Canada for over 8000 users
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Created custom images for Pooled and Personal AVD sessions for various environments such as dev, test and production environment
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Defined how to manage AVD and OS images lifecycle using IaC, Azure DevOps, CI/CD Git pipeline, incorporating Terraform, ARM templates and Azure CLI for automation
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Deployed autoscaling, bringing the cost down about 60% across the subscription
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Created various Runbooks to automate the deployment, deleting, draining and tagging of VMs, using Azure and Hybrid Worker
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Implemented monitoring and alerts for the AVD services using Azure Log Analytics, Azure Monitor, and Azure Alerts
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Implemented automated patching for the Azure VM’s and AVD using Windows Server Update Services (WSUS)
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Collaborated with cloud networking team for Azure networking infrastructure for secure connectivity of cloud resources to on-prem environment including vNets, subnets, private end-points, Firewall & NSG
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Hardening of AVD environment using Microsoft Endpoint Manager, Azure Monitor, Windows Defender and Azure Security Centre and GPOs
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Performing various proof of concept and user acceptance testing for different teams to identify the right solution to implement
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Delivering software to end users using different means such as FSLogix App attach, App masking or Intune/Company Portal
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Leading technical presentations, demonstrations, workshops, architecture design sessions regarding Azure Virtual Desktops and Azure cloud architecture as a whole
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Partnered with cross-functional technology and design teams across Statistics Canada and Shared Services Canada to integrate technology, operations and solution requirements into solution strategies
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Creating project deliverable documentation, including design, build and operations guides
Administrator, IT
BrandActive
April 2016 - November 2020
Administration and support of technical physical and virtual IT and AV infrastructure of 3 office locations and supporting more than 80 local or remote users.
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Integrated PRTG for Network and System monitoring making sure the set SLAs are met
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Implemented a reoccurring maintenance plan for patching and upgrading
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Implemented permission controls and processes for user server access in SharePoint and O365
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Administered network security
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Supported the management of service provider contract reviews, negotiations and renewals for IT services
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Implemented Veeam backup enterprise solution following the best backup practices as part of BC/DR planning
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Administrated EnGenius and Ubiquiti wireless APs across all locations
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Developed relationships with various vendors and service providers
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Administrated all aspects of Office 365, Azure and ADSync portal, including, Exchange, Teams, Skype for Business, SharePoint, OneDrive, Power BI and etc.
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Performed complex analysis, assessment, resolution, design, configuration, and or programing functions at an introductory level
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Built and maintained secure interfaces between BrandActive’s systems and third-party endpoints
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Reviewed and advised on bulletins, newsletters, updates, and outages that affect our IT services and collaboration with external clients
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Development and adherence to IT policies and procedures
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Managed moving office locations and opening new office locations projects
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Developed and managed of the IT forecast and budget
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Developed new processes and technologies for the business unit
Project Management Office - Coordinator
St. Michael's Hospital
June 2015 - October 2015
Providing support to the Project Management Office team and Information Management Leadership.
Assisting in planning and monitoring clinical and non-clinical projects from the phase one, Business case through close out and lessons learned by means of PMO methodology, tools and documentation based on the PMBoK.
Gathering and analysing data, preparing reports and project documentation while engaging in current and future in project management activities.
Key activities included but not limited to:
Coordinating project team and Steering Committee meetings, reporting to senior project managers and directors, taking meeting minutes, providing presentation materials and preparing project status reports.
Analysing and consolidating data, providing reasons for discrepancies, creating development plan
Assisting in evaluation and development of the current state, work flow analysis, gap analysis, and communication plans
Assisting in project documentation, site visits, communicating with internal and external project stakeholders while providing administrative support to the team
Analysing and summarizing data and information from the project stakeholders and various departments, identifying options and making recommendation while involving into procurement procedures to support policies using negotiation and consultation skills to resolve conflicts
Preparing and monitoring Project Plan, including project schedule, tasks and milestones
Assisting in developing PMO methodology and strategies, functional documents, tools and proposals
Analysing more than 3800 records, reconciling and matching them with the current database of 35000 for the Hospital Report Manager (HRM) project
Analysing gap for the budgeting purpose for better understanding of the current stat and the future needs based on the project objectives and assigning and submitting a budget and gap analysis breakdown based on the analysis for the CPN/VP project
IT Project Coordinator
ICT - Tehran
January 2012 - March 2014
Team lead of Tehran Urban Observatory project in planning and execution.
Planned and Initiated TUO annual maintenance project to reduce integrated overall network system lag time and improve network sustainability and efficiency
Performed project scheduling and prioritizing the workflow and tasks
Monitored project budgeting and cost resulting in 15% project cost reduction
Coordinated in building Audio/Visual software and hardware models based on Digital Signage and A/V network demanded by Tehran Municipality Group, creating a cutting-edge technical environment for meetings
Upgraded existing content database to standardize and categorize more than 1000 documents, multimedia clips, maps and graphs to 6 subcategories
Recruited, coached and provided on the job training to 2 personnel after interviewing more than 35 applicants, building a reliable project team who successfully on-boarded, meeting deadlines in tight time schedules
Education, Licenses and Certificates
ITIL® Foundation Certificate in IT Service Management
ITILv4
2019
CompTIA Network+ Certificate
2019
Project Management for Technical Professionals Certificate
A bridging program for middle-level managers with technical backgrounds.
Ryerson University
2015
MSc. Engineering Management
Focus: Project Management and Marketing
University Putra Malaysia
2007 - 2010
BSc. Industrial Engineering
Focus: Project Control and Re-engineering
IAU
2001 - 2006
Volunteer Work
Lending a Helping Hand
IT, Finance and Administration
Bearded Villains LakeShore
2020-Present
One of the founding memebers of Bearded Villains Lakeshore which is a not for profit organization that loves to give back to its community. BVLS thrives in creating awareness for various charities as well as fundraising and community assistance.
Sustainability Committee Member
BrandActive
2019-2020
BrandActive’s grass-roots sustainability committee supports organization-wide commitment to incorporate sustainable practices into project work and office environments across North America. BrandActive is striving for a cleaner, greener, and better future for all.
Fire Warden and JHSC member
BrandActive
2017-2020
One of BrandActive's Fire Wardens and Joint Health and Safety Committee members.
As a JHSC member, I was participating in identifying and resolving workplace health and safety issue.
As a Fire Warden, my primary responsibility was to manage the evacuation of all persons from the office during a fire or other emergencies.
"Do not go where the path may lead. Instead, go where there is no path and leave a trail"